Players’s Club Rewards Program

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Terms & Conditions

These terms and conditions entirely govern your use of the Players’ Club Rewards Program (the Program) offered at Metropolitan Entertainment Group casinos in Nova Scotia (collectively, Casino Nova Scotia). Please review these terms and conditions carefully.

These terms and conditions were last updated on July 31, 2009 and supersede all prior terms and conditions. If you do not agree to any terms or conditions set out herein, or if you do not agree to any amendments made pursuant to these terms and conditions, your sole remedy is to cease participating in the Program and to cancel your membership.


To participate in the Program at a Casino Nova Scotia location (each Location), you must be a member of the Players’ Club (a member) for that Location. Applications for membership may be made at the Guest Services Desk of the Halifax or Sydney Locations, but memberships are separate for each Location. You may have memberships at each Location, but the memberships are separate.

Applications for Membership

In order to participate in the Program, and to become a member of the Players Club, you must be 19 years of age or older. Valid, government-issued photo identification must be presented at the time of application and each time a member redeems Reward Points (defined below). Casino Nova Scotia has the right to accept or deny any application for membership in the Players Club at its sole discretion.

Your use of the Program and our use of your membership information is governed by the Privacy Policy available for review at or by written request to Casino Nova Scotia, Attention: Privacy Officer, 1983 Upper Water St, Halifax, NS B3J 3Y5.

Accumulation of Reward Points

Players Club Reward Points (Reward Points) will be awarded to members playing slots at a rate of one (1) Reward Point per six dollars ($6) played. When you are playing slots, your Reward Points will not accumulate unless you properly insert your membership card (your Card) into the machine and it indicates that your card has been accepted. At table games, Reward Points accumulation will beà based upon the bet, duration and type of game played, and you must present your card as directed at the table games in order to accumulate Reward Points. Notwithstanding anything else contained in these terms and conditions, Casino Nova Scotia reserves the right to at any time change or otherwise alter how Reward Points are recorded, accumulated or calculated in any respect, without notice to you.

As set out below, Reward Points are Location-specific and cannot be used at, or transferred to, other locations.

Exclusion and Forfeit of Reward Points

If, in Casino Nova Scotia’s sole discretion, a member abuses any of the Programs privileges, fails to follow these terms and conditions, or makes any misrepresentation, Casino Nova Scotia may, in addition to any other remedies available to it in law or in equity, revoke that members membership in the Program, including forfeiture of all accumulated Reward Points.

Members who cancel their membership or have excluded themselves from membership pursuant to a self-exclusion program will thereby forfeit all accumulated Reward Points and give up the right to receive any further Reward Points.

Expiry of Reward Points

Acquired Reward Points will expire and be deemed forfeited if not used within 24 months. Reward Points will be used on a first in, first out basis. All accumulated Reward Points may be forfeited, without notice, at Casino Nova Scotia’s sole discretion.

Furthermore, if any member does not acquire Reward Points for 18 consecutive months, the membership will be deemed to be inactive, and all accumulated Reward Points may be expired and deemed forfeited, without notice, at Casino Nova Scotia’s sole discretion.

Non-Transferability of Reward Points

Reward Points are personal to each member and are not transferable; furthermore, Reward Points cannot be sold, purchased, transferred or otherwise acquired except through participation in the Program. Reward Points accrued by a member at one Location are credited specifically to the member at that Location and cannot be transferred to any similar program at any other location operated by Casino Nova Scotia or its affiliates.

Use of Reward Points

Subject to these terms and conditions, Reward Points may be used at a Location by redeeming them for specific goods or services designated by Casino Nova Scotia from time to time (collectively, Rewards) at a rate of $0.01 per Reward Point. Notwithstanding these, Reward Points have no cash value except as designated by Casino Nova Scotia from time to time.

At this time, Casino Nova Scotia offers two types of Rewards: using Reward Points for casino cash and ticket in/ticket out (TITO) (Cash Back Rewards); and using Reward Points for select food and beverage, accommodation or other goods and service providers designated by Casino Nova Scotia (Benefits). Casino Nova Scotia reserves the right to determine or alter, with or without notice, the Rewards for which Reward Points may be redeemed. Reward Points cannot be applied to other promotional offers by Casino Nova Scotia unless so indicated by Casino Nova Scotia.

In order to redeem Reward Points for a Cash Back Reward, a minimum of 1000 Reward Points (equivalent to $10) is required. When using Power Rewards you can download your points when you accumulate as little as $1 or 100 points. Subject to that minimum, Reward Points may be redeemed for Cash Back Rewards in 100 Reward Point increments only (equivalent to $1 increments only) up to a maximum of 50,000 Reward Points ($500) in a 24 hour period. Casino Nova Scotia may, at its sole discretion, allow the exchange of Reward Points greater than the daily maximum.

Members may request Reward Point balances at the Guest Services Desk of the Location where membership was granted. Valid government issued identification is required to check balances. Given the confidential nature of the calculation of the accrued rewards, Reward Point balances are deemed correct when issued by Casino Nova Scotia. If there is any dispute, disagreement or discrepancy regarding Reward Points, a written notice must be made to Casino Nova Scotia , whose decision regarding any such dispute, disagreement or discrepancy will be final and binding and will prevail in all respects.

All earned points are the property of Casino Nova Scotia until they are redeemed by the guest and can be forfeited, or used to cover any damages to property, issues of theft, etc at Casino Nova Scotia’s sole discretion.


Casino Nova Scotia reserves the right to amend the Program, and these terms and conditions, at any time immediately upon notice to you, and your continued participation in the Program after such amendments will be deemed to be your acceptance thereof, except that such amendments will not apply in respect of disputes then in existence between Casino Nova Scotia and any person, including members.

Casino Nova Scotia may restrict, suspend, change or otherwise amend the Program and any aspects or part of it, with or without notice at any time and, when so doing, will post notice thereof on its website and at its Guest Services Desks. After any such amendment, your continued participation in the Program will be deemed to be your acceptance thereof.

Notwithstanding the foregoing, Casino Nova Scotia will give 10 days notice posted in Casino Nova Scotia locations and on Casino Nova Scotia’s website before terminating the Program. However, upon such termination, all memberships in the Program will be automatically revoked, including the expiry and forfeiture of all accumulated Reward Points.

Liability and No Warranties

Notwithstanding anything else in these terms and conditions, to the maximum extent permitted by applicable law, in no case will (a) Casino Nova Scotia and its parent and affiliate corporations (including Great Canadian Gaming Corporation), and their respective directors, officers, employees, servants and representatives (collectively, the CNS Entities) be liable to you or any person for any indirect, incidental, special or consequential claims, losses, expenses or costs of any kind whatsoever and however caused, whether arising under contract, tort (including negligence) or otherwise, even if any CNS Entities have been notified of the possibility thereof or could have foreseen them, or (b) the CNS Entities aggregate liability for direct damages in respect of the Program exceed the value of the relevant members properly-accumulated Reward Points pursuant to the provisions of this Agreement or $50, whichever is higher.

The Program is provided on an as-is-available basis, and Casino Nova Scotia expressly disclaims all conditions, warranties and representations, express, implied or statutory, including implied conditions, warranties or representations in respect of quality, conduct, performance, reliability or availability, in connection with the Program, whether arising by usage of trade, by course of dealing, by course of performance, at law, in equity, by statute or otherwise howsoever, to the maximum extent permitted by applicable law.


Your Card is the property of Casino Nova Scotia and may be unilaterally revoked at any time by Casino Nova Scotia in its sole discretion. Your Card is not a credit card.

Reward Points cannot be collected or redeemed by any business, organization, entity or any person other than the individual who is an active member of the Players Club. The Program and these terms and conditions will be governed by and construed in accordance with the laws of the Province of Nova Scotia and the laws of Canada applicable therein, without reference to conflict of laws principles. If any provision of these terms and conditions is found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, the same will not affect the other terms or provisions hereof or the whole of these terms and conditions, but such provisions will be deemed modified to the extent necessary to be enforceable.

The employees, directors or officers of Great Canadian Gaming Corporation and its subsidiaries, including, but not limited to Casino Nova Scotia, and their spouses are not eligible for membership in the Players Club or participation in the Program.